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Seniors' Distress Line - 24/7 Information and Emotional Support

Provided by Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre)

Provides a free and confidential telephone support service for seniors, their caregivers or anyone concerned about a senior. Calls are answered 24/ 7 by highly trained & caring volunteers. Translation provided in over 140 languages.
Those who may benefit from this service include seniors who are feeling alone, facing difficult life situations, wanting help working through a problem, or looking for information on community resources.

Older adults may be facing situations such as retirement, relocation, loss of a loved one, physical or mental health issues, family conflict, or financial difficulties. People may call the Seniors' Distress Line for emotional support or help to work through a problem. Some people may not want to talk to their friends or family about certain issues. Others may feel lonely and find comfort in knowing that someone is there to listen. Family or friends may also call the Seniors’ Distress Line if they are concerned about a senior.

604-872-1234

Website: https://crisiscentre.bc.ca/get-help/

Service is available in English.

Cost: No cost

Associated Programs/Services

Also offered by Crisis Intervention and Suicide Prevention Centre of BC (Crisis Centre):

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Availability

Service area: Province-wide

Ways to Access
  • Provided by phone

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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